Support and responsiveness
at the heart of our customer relations
Because we know that exchange is essential and close relationships are valuable, we support you on a daily basis in optimizing your actions and in the various issues that you may encounter.
Listening and responsive, our sales department adapts to your structure and your projects, our teams in the field put all their know-how and tools at your disposal in order to better meet your needs and facilitate all your procedures.
Whether it is optimizing an implementation, leading a promotion, refining a strategy, analyzing sales and other data or even providing training… our field contacts, experts in the field, are committed to your side.
Are you a buyer? Department manager ? In a purchasing center? Store manager … ?
Do you have a question, a specific need, a project to define?
Do not hesitate to contact us, we have a contact person and a solution to offer you….
- Help with implementations, relocations (Shelving, inventory management, promotion, new product animation, training for sellers, etc.)
- Communication and animation of national operations
- Restocking proposal, optimization of shelves
- Training on standards, assembly diagrams, etc.
- Information, analysis and recommendation of generally observed sales prices
- Reporting and Statistics for sales analysis
- A technical service to assist you on a simple call
- + 25 major brands and 2000 customers throughout the country
- more than 50 brands distributed and more than 7,000 references available online
- Tailored logistics services (24-hour delivery throughout France, cross dock, reconditioning, etc.)
- Field support with a dedicated contact
- A digital service to simplify your daily life
- A call center at your service
- The guarantee of responsive after-sales service
- Reporting of actions carried out, sales analyzes
- Product catalog and detailed illustrated sheets
- Mounting videos and tutorials
- A training catalog at your disposal (products, animation promotion, merchandising, regulatory standards)
- Chat service to support you in your procedures
- News & regulatory monitoring
- Agenda of events and promotions
- Hot line/Help for commissioning smart home ranges
